Welcome to @kkoongie_taemin's Carrd!

✧ terms & conditions ✧

❥ date of payment
— all items listed are onhand unless otherwise stated.
— PAYO = pay WITHIN the day, NOT "pay in 24 hours"
— for 3 days reservation, a non-refundable 25% down payment is required.
— full payment (PAYO) or down payment (reservation) must be settled on the day the order confirmation (OC) is received.
— please inform me in advance if you need more time to make your payment.
— pasalo is okay if buyer cannot push through with the order, but item must be paid for first.
— late payments, without extension requests or valid reasons, will incur an extra ₱20 charge per day beyond the payment deadline.❥ shipping and packing fees
— strictly no rush shipping.
— buyers are responsible for shouldering the shipping fees.
— a packing fee of only ₱15 for small items or ₱20 for large items will be applied.
— if a buyer hasn't requested shipment within one month from the payment date, the items will be made available for sale again.
— rest assured that i will take great care in safely and securely packaging your items.❥ item condition
— the condition of the item will always be disclosed by me.
— i will always send a photo proof of the items before sending the order confirmation.
— a condition video can be requested from me before i send the order confirmation if one was not provided beforehand.❥ cancellations
— if a buyer cancels an order after the order confirmation (OC) is sent, a cancellation fee equal to 50% of the total price will be applied.
— orders not paid on time or failing to pay the cancellation fee will result in the buyer being blocked and posted as a "bogus buyer".❥ manage your expectations
— please understand that i'm not a shop. just a bns account that occasionally declutters merch.
— buyers are not entitled to freebies or aesthetic packaging. my main concern is to make sure the packaging is secure enough to not be damaged in transit.
— buyers who complain about not getting freebies or aesthetic packaging will immediately be blocked.

✧ damages & refunds ✧

❥ damages
— i am NOT liable for damages caused by the courier mishandling.
— i am ONLY liable for damages that i did not disclose or damages caused by poor packaging.
— in the case of sealed or unsealed albums, i am NOT liable for any damages on the outer box/sleeve/packaging that are thin, flimsy, or fragile unless it was severely damaged due to poor packaging. an album's outer box/sleeve/packaging are meant to protect the contents within.❥ unboxing videos
— to substantiate claims related to damages caused by my failure to disclose damages or poor packaging, an unboxing video must be provided as evidence.
— NO UNBOXING VIDEO = NO PROOF = NO REFUNDS
— all unboxing videos should start before the parcel bag is opened to confirm that any damages occurred were not due to courier mishandling.
— if the unboxing video begins after the parcel bag is opened, any potential refunds will be null and void.❥ refunds
— please be aware that I will NOT provide refunds for items damaged due to courier mishandling.
— the shipping fees that the buyer has already paid will NOT be included in the refund amount.
— if a buyer decides to cancel the order, full payments and down payments will NOT be refunded if said payments have already been paid for.
— buyers who haven't requested shipment of their items within a month will NOT be eligible for a refund.
— the standard refund offered is a PARTIAL refund, ranging from a minimum of 20% to a maximum of 75% of the item price, depending on the extent of the damage. the total partial refund can and should be discussed with me first.
— a FULL refund is possible, but the buyer must agree to return the item to me, with the shipping fee covered by me.
— please see below for more details on full refunds.❥ re: full refunds
— 20%-75% of the item price will be refunded immediately, depending on the severity of the damage as per PARTIAL refund guidelines above.
— the remaining total refund will only be reimbursed after the item has safely arrived at my address without any additional damages beyond what was originally reported by the buyer.
— if the item arrives with more damages than initially reported by the buyer, the outstanding balance of the refund will NOT be provided unless this damage was caused by courier mishandling.